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How to Screen Tenants in Ontario: A Landlord's Checklist

Careful tenant screening is one of the best ways to reduce risk in a rental. In Ontario, screening also has to follow the Human Rights Code, which limits what landlords can ask and how they can decide.

A basic screening checklist

  • A completed rental application with the applicant's consent to a credit check.

  • A credit report, reviewed alongside other information rather than on its own.

  • Proof of income or employment.

  • References from previous landlords.

  • Identity verification.

What the Human Rights Code means for screening

Landlords cannot refuse an applicant because of a protected ground such as race, family status, disability or receipt of public assistance. The Ontario Human Rights Commission publishes guidance on how income information, credit checks and references can be used fairly. Apply the same criteria to every applicant and keep records of your decisions.

Red flags to follow up on

  • Gaps or inconsistencies in the rental history.

  • References that cannot be reached or verified.

  • Pressure to skip steps or sign immediately.

After you choose a tenant

Most residential tenancies in Ontario must use the Standard Form of Lease. Collect only the deposits the law allows and document the unit's condition at move-in.

Frequently asked questions

Can a landlord ask for a large deposit to make up for weak credit?

Ontario limits the deposits a landlord can collect. Check ontario.ca before asking for any deposit.

Does good screening guarantee a good tenancy?

No. Screening reduces risk but cannot guarantee outcomes.

General information, not legal advice.

Want help finding and screening a tenant? SMOOTH handles marketing, showings, screening and the Ontario Standard Form of Lease. Book an owner consultation or call 1 (866) 255-1902.

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