Property Management in Ontario

SMOOTH Property Management manages residential rental properties across Ontario for owners who want reliable tenants, organized maintenance and clear reporting. We manage condos, townhouses, and detached and semi-detached homes for owners who live nearby, elsewhere in Ontario or in another province.

 

Where We Manage in Ontario

SMOOTH has dedicated pages for the Ontario communities where we manage most often:

Waterloo and Kitchener in Waterloo Region

Cambridge

Hamilton

Burlington and Oakville in Halton Region

If your property is somewhere else in Ontario, book an owner consultation or call 1 (866) 255-1902 to ask whether SMOOTH can manage it.

 

What Full-Service Management Includes

A full-service management agreement with SMOOTH typically covers tenant placement and screening, rent collection, tenant communication, maintenance coordination, inspections, lease renewals and owner reporting. Owners keep the important decisions, such as approving a tenant or a major repair, while SMOOTH handles the day-to-day work. The services for each property are confirmed in writing before management begins. You can read more about our tenant placement services, tenant screening services and 24/7 maintenance.

 

Ontario Rules Owners Should Know

Most residential tenancies in Ontario are covered by the Residential Tenancies Act, 2006, and disputes are decided by the Landlord and Tenant Board. Most residential tenancies must use the province’s Standard Form of Lease.

For most tenancies, rent can be increased once every 12 months, with at least 90 days’ written notice on the proper Landlord and Tenant Board form. The provincial rent increase guideline is 2.1% for increases taking effect in 2026 and 1.9% for increases taking effect in 2027. Units first occupied for residential purposes after November 15, 2018 are generally exempt from the guideline, but the 12-month rule and the 90-day notice still apply. A landlord can apply to the Board for an increase above the guideline in specific situations.

SMOOTH prepares leases, renewals and rent increase notices with these requirements in mind. This is general information, not legal advice. When a file goes to the Board, owners work with a licensed paralegal or lawyer. Learn how SMOOTH supports owners with LTB files

 

Owner Reporting

Owners can log in to the SMOOTH owner portal to review work orders, invoices, quotes, receipts, financial reports and tax documents, so you can follow your property from anywhere.

 

Frequently Asked Questions

Which areas of Ontario does SMOOTH manage?

SMOOTH has dedicated pages for Waterloo, Kitchener, Cambridge, Hamilton, Burlington and Oakville. For other Ontario locations, book a consultation or call 1 (866) 255-1902.

How often can rent be increased in Ontario?

For most tenancies, once every 12 months, with at least 90 days’ written notice on the proper Landlord and Tenant Board form.

What is the Ontario rent increase guideline?

2.1% for increases taking effect in 2026 and 1.9% for increases taking effect in 2027, according to the Government of Ontario. Some newer units are exempt.

Does SMOOTH give legal advice?

No. SMOOTH is a property management company, not a law firm. We prepare notices, ledgers and records, and owners work with a licensed paralegal or lawyer when a matter goes to the Landlord and Tenant Board.

How do I request a property management consultation?

Book an owner consultation online or call 1 (866) 255-1902. SMOOTH will review the property, explain the services and current pricing, and outline the next steps.