Winter Power Outage Tips for Tenants

Winter storms can sometimes cause unexpected power outages. While we hope they are short-lived, being prepared can help keep you safe, warm, and comfortable until power is restored or help arrives.

Keep the cold out: As soon as the power goes out, keep your fridge and freezer doors closed as much as possible. This helps food stay cold longer and reduces spoilage. Avoid opening exterior doors unless necessary to keep warm air inside.

Layer up and stay warm: Dress in warm layers including sweaters, socks, and hats. Blankets are great for trapping heat, especially when sitting or sleeping. If you have safe, battery-powered heating options, use them carefully and never use outdoor heating devices indoors.

Look after pets: Pets feel the cold too. Bring them into warm areas of your unit and provide extra blankets or bedding. Smaller animals may need additional warmth, so keep them close.

Stay connected and informed: Report the outage to your local hydro provider so they are aware of the issue. Keep a phone charged if possible and check for updates using mobile data. If you experience an emergency related to the outage, contact emergency services right away.

Consider an alternate location: If the outage is expected to last a long time or indoor temperatures become unsafe, consider staying with friends, family, or a warming centre in your community. Your safety is the priority.

Let us know if there are concerns: If the outage causes damage, loss of heat, or creates a safety issue in your unit, please contact Smooth Property Management as soon as possible. We are here to support you and coordinate next steps where needed.

Staying prepared and calm can make winter power outages much easier to manage.

Stay safe and warm.